We are happy to accept returns for exchange or refund within 28 days of purchase. Please try them on indoors on a soft surface and return them in their original packaging.


We don’t charge to ship boots out to you, but we do ask you to cover the cost of returning boots to us. 

Please send all returns via Royal Mail. Second class parcel post is the cheapest option (usually around £4) - just keep the proof of posting receipt. Our returns address is:

 PO BOX 127
 NP25 9BD

We’re a small family-business with customer service at the heart of what we do. If you ever want to have a chat about styles, sizes or returns just give us a call on 01600 887111 or email us at


We don’t cover shipping costs for our international customers – sorry! Please contact us to find out the best way to return your boots to us and for the returns address which will be different to the address above. You can call on +44 1600 887111 or email us at


There are a few sizing tricks that it’s worth trying before returning your boots to us. The footbeds of most boots can be removed and either replaced with a thin insole (to give more room in the boot) or you can place a thin insole underneath the footbed (to give a more snug fit).

Kids Blundstones can be worn with or without the insole which gives more flexibility on the sizing.